Terms & Conditions

Costume registration is deemed completed if accompanied by a 50% deposit or full payment.

This website only accepts full payment. For deposit payments, please reach out to CariMasOttawa@gmail.com.

Costumes must be paid for in full prior to collection. There will be no refunds, no exchange and no transfers. 

A valid government ID is required for costume collection. You may authorize someone else to collect your costume on your behalf with a letter and a copy of your ID.  

Costumes remain the property of CariMas until paid for in full and collected.

Refund/Return Policy

Carnival costumes are custom-made items therefore once a down payment is made, it is non-refundable. Additionally, there will be:

  • NO exchange.

  • NO refunds
  • NO changing of measurements or sizes

  • NO costume transfers

Disclaimer

All payments are non-refundable and any cancelled orders or masqueraders who fail to collect their costume by the final date forfeit any and all monies paid.